Customer Testimonials
Pilots and passengers love Airtext and Oasis. But don’t take our word for it, here are some of the many rave reviews we’ve received from our customers.
“How do pilots live without Airtext? It’s crazy to me now that we’ve been flying with it for 2 years. It’s like a cell phone, when nobody had one nobody knew they couldn’t live without it.”
– Mark Patey, Owner (and Pilot) of Pilatus PC-12 and Best Tugs
“As the Chief Pilot and manager of our Citation S550, I’ve been searching a long time for an economical way to provide a communication link while flying for my passengers. The Airtext + has exceeded all of my expectations. There is nothing else on the market that comes even close to the Airtext + performance and price. The ease of installation was a major factor in purchasing the Airtext+.
In the cockpit, I connect using my IPhone 10 Bluetooth and Bose Pro Flight headset via the Airtext App. Phone call audio using the Iridium network is crystal clear and far superior to previous Iridium calls I’ve made in the past. I especially like the ease of accessing my cellphone contacts.
Recently, while flying at FL400, I had an inflight mechanical issue that would’ve cancelled the flight on the following day. I called maintenance, they diagnosed the problem and ordered the part before I landed. The plane was repaired, making an on-time departure the next day.
In the cabin, my passengers are connected using a variety of different cell phones. ALL of my passengers love that they can text effortlessly using the Airtext App. My passengers frequently tell me the Iridium phone call audio is crystal clear using the Bose A20 in the cabin. The passengers also like the Moving Map showing flight information.”
– Doug Robinson, Citation S550 Chief Pilot/Manager
“Your product is hands down the greatest thing we’ve ever added to a plane. Everyone onboard loved it, from our executives to our ‘worker bees.’ You’ve got an amazing product. I tell everyone I know who doesn’t have Wi-Fi about it.”
-Chief Pilot, Phenom 300 fleet
“Easy to use, Great Business Tool”
– Bob Wilson
“We love our Airtext+, it is by far the coolest feature on my plane.”
– Citation I Owner
“Works well, I really like it”
– Tom Haas
“We just had an Airtext unit installed and I love it, it works very well!”
– Pilatus PC-12 pilot
“Another valuable modification is Airtext,” Miller said. “It’s an affordable option for electronic messaging while onboard, and it has bridged the communication gap that would exist for an hour and a half to three hours depending on his mission.”
– Chris Miller Link: King Air Magazine
“We needed something that was a good option, worked well and was within our cost parameters, so we were happy to try out Airtext,” Joyce said. “We’ve been very satisfied. It’s made the King Air an even better tool in our toolbox.”
– Casey Joyce Link: King Air Magazine
“In trying to figure out a good solution to stay connected, I recently reached out to Send Solutions (http://airtext.aero/) after reading a review of their AirText system. For our Mustang, i was interested to have a reliable SMS / Text system that allows me to send an update on my ETA (Tail number is blocked so FlightAware is not useful), and allow my wife to conduct her business while en-route.
In contacting AirText, they send me their portable unit, called AirText LT – its a small form factor (about the size of the new iPhone Xs) and has a TNC connector to hook into the Iridium antenna port in the cabinet under the water tray in the Mustang.
The unit powers up quick upon receiving board power (am using a USB > Empower plug) and connects using low-power bluetooth to any device that is within 10-15′ radius. Once you download the AirText app, anyone on board can use the unit to do two-way texting as long as there is satellite signal. In addition to texting, the app also allows for Digital ATIS, METAR, and for some FBO’s, it provides the ability to directly text with a preselected number of FBO’s.
The acquisition cost of the unit is about $5k and provides reliable texting at any altitude; One REALLY cool feature is that the box can interact with a ‘Moving Map’ system they have built in-house…. using your mobile AirText App, you set the destination, and the AirText LT automatically sends route (ETA, Destination, Weather, location etc) to the moving map…..
The annual subscription is $500 and comes with a ton of pre-paid texts….
As for installing the LT, since it is portable, you do not need any installation; I have ‘mounted’ it using velcro on the inside of the cabinet, out of the way.
I have attached a video of the moving map function, and a screenshot of the AirText APP; I will make a picture tomorrow of my ‘install’ in the plane.
Video of the moving map: https://youtu.be/Elc80jG4eqk“
– Robert Gribnau – Citation Mustang Owner/Operator
“Works great!”
– Steve Wong, Citation Bravo owner / operator
“Airtext provides the fast and reliable ability to text on the ground or in the air”
– John Dunham
“I’m a happy customer, thank you Airtext.”
– Citation Mustang Owner/Operator
“You guys have a great product, we love using it!”
– Pilatus PC-12 pilot
“Very easy to use. Helps with our ground coordination and staying in touch on long flights.”
– Bill E. from Dawsonville, GA
“I like Airtext a lot… it works great.”
– Citation CJ1 Owner
“An incredibly useful solution to an expensive problem at half the cost”
– Lance Toland
“A corporate pilot was flying internationally and ATC could not locate his overfly permit. Since ATC did not have a record of the permit, they were going to reroute the aircraft around the airspace. He was flying at night, in international airspace, and the reroute would have had him landing behind schedule with minimum fuel.
He turned to the Airtext onboard to get in touch with his company and air handler. He communicated the situation and the company immediately started the process and was able to receive the permit before the aircraft reached the foreign airspace cutoff. The company then messaged the crew and informed them that they received the overfly permit while still over international waters, avoiding a costly reroute. The airplane was cleared to proceed as filed through the foreign airspace and landed on time with reserve fuel.
The crew’s situational awareness, coupled with the fast, reliable communication provided by Airtext, ultimately improved the day, and they were able to avoid any potential disruptions to their flight plan or potential safety issues.”
“Airtext+ is an extraordinary tool that I use during every flight. This past weekend I was flying from MMMD to MPMG and a Nicaraguan overflight permit was not requested by the FBO, I was 20 minutes close to the Nicaraguan border and I was able to call via Airtext+ to the FBO in order to remind them. The situation was solved right before entering to the Nicaraguan airspace.
We are very happy with the service. Thanks Airtext!”
— Michael Jackson, HondaJet Captain
“While on a business trip and flying above 30,000 feet, a passenger went into a diabetic shock. The passenger was unresponsive, but the crew had Airtext aboard and was able to quickly reach the passengers wife. She told them where her husband kept his medication in his backpack, and the crew gave him the necessary pills to resolve his dilemma.
The crew was then able to tell his wife that he was much better and responding well. The crew wasn’t sure that it was a life-threatening situation, but it very well could have been. Thanks to Airtext, they didn’t have to find out!”
“While enroute on a trip to southwestern Mexico to the passengers’ second home, their beloved 12 year old dog became deathly ill. Using Airtext, the crew was able to send a message to the home office, reroute the flight, schedule medical attention for the dog, and find a suitable airport to stop before leaving US airspace.
Fortunately, the dog had a quick response to the medication, and the crew and family were back in the air and off to their vacation that afternoon.”
“Hey, I want to share that Airtext is working amazing. I can’t believe how great it is working. The other day we had a maintenance issue and it was a savior. I was getting someone ready when we hit the ground.”
– Bonanza owner / operator
“We were flying far up in Northern Canada, and radio communications were getting spotty. We were needing to relay to dispatch that we were going to divert and pick up some fuel, so we used our Airtext system to get in touch with them to inform them of the change in plans. They let us know they received the message and we continued on with our diversion. It works great – we love it!”
“Airtext is a big part of our operation. We do a lot of flying in African bush and we give our passengers coordinates of where we are going to pick them up. There have been many times where we land and there are no passengers there waiting for us, so we use our Airtext system to communicate with them, and most of the time, the customers are at the wrong runway for pickup. Airtext always saves the day!”
– King Air, Cessna Caravan, Twin Piper operators in Africa.
“A pilot was ferrying a HondaJet from the United States to its new home in Japan. The pilot brought a Loose Equipment Airtext LT+ with her to stay connected to her team and family back at home as she made the trip. The Airtext LT+ was crucial in keeping the Dispatch team up to date on the pilot’s updated arrival and departure times for each airport along the trip, and further helped the pilot with international weather updates (METARs, TAFs, ASOS) when abroad. Airtext provides the confidence that quick and reliable communication is available throughout the entire trip if a diversion or maintenance event is necessary.”
“I was talking to one of our flight attendants, and they started using FBOlink to message the FBOs when we are in route and they love it. Now they’ve been telling others about it too!”